Our Fair Pricing Policy
We operate a fair pricing policy because we like to be open and upfront.
Prices Quoted In Advance
All our prices are quoted and agreed in advance before we do any work so there’s no nasty surprises, only pleasant ones.
For most common heating, plumbing and gas work we can quote over the phone. We let you know the price when you call or if a site visit is required.
Out Of Hours
Whilst we are available 24/7, you can expect to pay more if you want us to come out of hours, like in the middle of the night or bank holidays.
Sometimes we have to do a diagnosis to discover what is faulty or where a leak might be coming from, and we charge by the hour for this. This is included in our minimum charge which is a 1 Hour charge and includes looking over the equipment or situation to assess the situation.
Sometimes, there may be more than one problem to fix and until the first problem we find is fixed we don’t know the existence of a second or third (or fourth) problem.
Most of the time we can foresee this and we let you know if we suspect this to be the case.
Minimum Call Out Fee
Our minimum call out fee is £79.00 +VAT
Boiler Service Fees
Our boiler servicing package cost between £48.50 to £180.00 +VAT, depending on make, model and type of boilers (gas, fire or water heater).
For larger projects we give free site visits quotes and/or estimates.
If you do book us for a call out and you aren’t there when we arrive then we charge a cancellation fee.
If someone at your home falls ill or has COVID symptoms (namely cough or fever), then you need to let us know ASAP, to cancel the visit and avoid a cancellation fee.
Our cancellation fee is £39.50 + VAT.
Out of hours cancellation fee is £79.00 +VAT.
Our Fair Pricing Structure
Our pricing structure is be based on either:
- A time and materials basis calculated on current rates and prices of Advanced Heating & Plumbing Ltd
- A fixed Price Quotation, quoted in advance of work.
- Time and materials. Labour Charges are calculated from the point of arrival at the customer’s premises to the point of finishing the work and are calculated on an hourly basis to the next hour however much time has elapsed into the next hour. Chargeable time will include time used collecting parts from suppliers, whether collected on route to customers premises or collected during the work.
- Minimum labour charge. Advanced Heating & Plumbing Ltd shall charge a minimum labour charge during normal working hours of one hour.
- Charging Period. Where charging rates overlap, the rate charge shall increase or decrease according for the relevant periods.
- Materials and part changes. Parts and fittings stocked on Advanced Heating & Plumbing Ltd vans shall be charged at the current selling list prices of Advanced Heating & Plumbing Ltd and shall not be subject to any discount except by way of confirmed written agreement. Materials collected from merchants shall be charged at cost price plus handling charge, any special delivery charges.
- Fixed price quotations. A fixed price quotation shall be provided in writing or a fixed price will be agreed on site and written in on the job report sheet or invoice and signed by the customer.
Get a Quote
Use the online quote button or call us free. Tell us what the problem is. We'll quote you a price and get your agreement to proceed.
Get the work done
We'll take your address details and come at a time to suit you. We carry a range of common spare parts so we can usually get things working with one visit.
Get on With Your Day
Carry on enjoying your day in the happy knowledge that your repairs are done and everything is working smoothly in your home.
WHAT OUR CUSTOMERS SAY
Tony also serviced and mended my old boiler (old in 1990) until parts were impossible to find, always fast, accurate, and successful in keeping it going until 2013. I was most impressed when he also rang the gas board because of poor pressure and made sure that they would come out ans fix things too (I got a new meter).
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London, Watford, Herts, Middx & surrounding